SINO Quality Policy

At SINO, we believe that quality is not only the life of our business, it is the foundation of our reputation. This belief has guided us since 1999, when SINO first began manufacturing in Bangladesh under the technical supervision of Alpha Pacific Petroleum (S) Pte Ltd. of Singapore.

For more than two decades, our customers have trusted SINO because our quality has remained consistent, reliable and complaint free. As we transform into a modern, stronger and more customer focused brand, our commitment to excellence has become even clearer.

We are committed to:

• Delivering lubricants and services that meet or exceed customer expectations, supported by Singaporean technology and local expertise.
• Continuously improving our product quality, guided by international standards and validated through rigorous laboratory testing in both Singapore and Bangladesh.
• Strengthening our customer experience, ensuring prompt support, technical guidance and long term reliability.
• Maintaining and continually improving our quality management systems, so that every batch reflects the trust customers have placed in SINO for more than 26 years.

Quality is not a department at SINO.
Quality is our culture, our discipline and our promise.